Privacy Policy

At One Way UK we take our customer’s personal information and details extremely seriously and will not share your information with any third party. We will only use the information we collect about you lawfully (in accordance with the Data Protection Act 1998) with the primary purpose of making your shopping experience as enjoyable and streamlined as possible.

How your data is used

When you place an order with us we collect your name, address, payment details (securely through SagePay), e-mail and telephone number. We need this information to process your order and let you know if there are any delays or problems. If you selected to ‘opt-in’ to our mailing list we will also use your email address to contact you about our latest special offers and new products from One Way UK.

Keeping your data safe and accurate

You can check the information you have entered at the “My Account” section of our website. Should you become aware that any information held by us is inaccurate please contact us any time either by telephone, e-mail ( or post and we will correct it.

We want to make sure we get in touch with you in the best way possible. If you don’t wish to receive communication via post, telephone or e-mail from One Way UK, please let us know and we will remove you from any of these services.

All your data is stored within password protected areas to make sure no unauthorised access is possible. When placing an order, sensitive data including credit card details are transmitted via Secure Socket Layer (SSL) encryption. We process your payment at the time of ordering and do not hold this sensitive information after your order has been processed. This is intended to give you the utmost protection and total peace of mind at all times.

What are cookies?

When you visit our website we send your computer a ‘cookie’. Cookies help us to track basic visitor information in order that we can give you the best experience of our site as possible. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings at any time. Please be aware however that this may limit your use and enjoyment of our site.

Cookies are a text file of information that a website transfers to the browser on your computer so that the website can remember who you are. They do not hold personal information about you such as your name, address or credit card details. They recognise the individual computer, tablet or mobile device through a secure token but you cannot be identified personally in this way.

Clearing Cookies

You can easily delete any cookies that have been installed in the cookie folder of your browser and you can also stop cookies being stored on your computer in future. In order to do this you should refer to your browser’s instructions by clicking “help” in your browser menu. Further information on deleting or controlling cookies is available at

How to unsubscribe from One Way UK emails

You can easily unsubscribe from our marketing emails by clicking the link found at the bottom of each mailer or emailing